Dark Crystal Cards – Terms of Service

Last Updated: October 29, 2026

Overview

This website is operated by Dark Crystal Cards ("Dark Crystal Cards", "we", "us" and "our"), a trading card and collectibles store located in Paris, Ontario. We sell products both in our physical store and online through this website. These Terms of Service ("Terms") apply to your use of this website and to purchases you make from us, whether online or in person, except where a different policy is stated for in-store purchases.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including the additional policies referenced here or available by hyperlink (see Returns Policy and Privacy Policy). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website or making a purchase. If you do not agree to all of these Terms, you may not access the website or use our services.

Any new features or tools added to our store will also be subject to these Terms. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or the Service for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction (including copyright laws) when using the Service.

You must not transmit any worms, viruses or code of a destructive nature.

A breach of these Terms may result in the termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for a lawful reason at any time, including suspected fraud, abuse of our policies, or violations of these Terms.

You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without our express written permission.

The headings in this agreement are for convenience only and do not limit or affect these Terms.

Section 3 – Accuracy, Completeness and Timeliness of Information

The material on this site is provided for general information only. We make reasonable efforts to keep it accurate and current, but we are not responsible if information on this site is not accurate, complete or current. You should not rely on the material on this site as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

This site may contain historical information, which is provided for reference only. We may modify the contents of this site at any time but have no obligation to update any information on it. It is your responsibility to monitor changes to our site.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. Price changes do not affect orders that we have already confirmed.

We may modify or discontinue the Service (or any part of it) at any time. To the extent permitted by law, we are not liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 – Products and Services

Online and in-store sales. Dark Crystal Cards sells trading cards, sealed products, accessories and related collectibles both in our physical store and online. Some products may be available only online or only in store. Inventory is shared between our store and website, so a product shown as available online may sell in store before your order is processed. Stock levels may not update instantly.

Product descriptions and condition. We make every effort to describe our products accurately, including set, edition, language, finish and, for single cards, condition. Card condition is a good-faith assessment and can involve some subjective judgment. Photos and colours may differ slightly from the actual product, and we cannot guarantee that your screen displays colours accurately. If you receive an item that does not match its description, please contact us (see Section 20) and we will work with you (see Returns Policy).

Sealed product. We source sealed products from authorized distributors and other reputable suppliers. Sealed products are sold as received from the manufacturer or distributor. We cannot guarantee the contents of any sealed product, including the rarity or value of cards inside.

Pre-orders and new releases. Release dates, allocations and pricing for pre-ordered or newly released products are set by manufacturers and distributors and may change. If a pre-order cannot be fulfilled in full or at all, we will notify you and offer a refund of the amount you paid for the affected item. Pre-order cancellations follow the same terms as cancellations of regular orders.

Limited quantities and purchase limits. Certain products are available in limited quantities. We may limit the quantity of any product per person, per household or per order, and may limit sales to any person, geographic region or jurisdiction. We may also limit or refuse orders that appear to be placed by resellers, dealers or automated tools, particularly for allocated or high-demand products. We may discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

Market values. Trading card prices can change quickly. Any reference to value or market price on this site is for general information only and is not a guarantee, appraisal or investment advice.

In-store pickup and shipping. Shipping and in-store pickup options, timing and fees are described on our shipping policy. 

Returns. See Returns Policy. Products are subject to return or exchange only according to that policy, and in-store purchases are subject to the same policy unless stated otherwise at the time of sale.

Buying and trading cards. We buy and trade for trading cards and related collectibles, both in store and online. The following terms apply to every buy or trade offer, including offers for graded cards:

• Offers are not binding until accepted. Our offers are a percentage of the current market price of the card. That percentage and the market price vary by card and can change at any time. Prices quoted or displayed are for information only and are not a binding offer until our staff have inspected the cards and you have accepted our final offer.
• Condition. Our staff evaluate every card carefully to determine its condition. Our assessment of condition is final for the purpose of the offer. If it differs from the condition you described, we may adjust the offer, and you may decline the adjusted offer. Cards we buy are listed for sale in the condition we assign.
• Payment. You may be paid in cash or in store credit. Store credit is offered at a slightly higher rate than cash. A buy-list can be submitted on darkcrystalcardtcg.com, located on the footer of the site. A buy-list may be required to be submitted if the amount of cards brought in exceeds a reasonable amount, determined by staff.
• Minimums and limits. Our staff set the minimum value for buy and trade offers. We may decline any offer or limit the quantity of cards we accept, at any time and for any reason.
• Ownership. By offering cards to us, you confirm that you own them or are authorized to sell them, and that you believe they are genuine.
• Final sale. Once you have accepted our offer and we have paid you, the sale is final.

Except as expressly stated by us or as required by law, we do not warrant that the quality of any products, services, information or other material you obtain will meet your expectations.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed under the same customer account, the same payment card, or the same billing or shipping address. If we change or cancel an order, we will attempt to notify you using the email, billing address or phone number provided when the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more detail, see Returns Policy.

Section 7 – Optional Tools

We may provide you with access to third-party tools that we do not monitor or control. These tools are provided "as is" and "as available" without warranties or conditions of any kind and without endorsement. Subject to applicable law, we have no liability arising from or relating to your use of optional third-party tools.

You use optional tools at your own risk and discretion and should make sure you are familiar with and approve of the terms on which the relevant third-party provider offers them.

We may offer new services or features through the website in the future, including new tools and resources. Any such new features or services are also subject to these Terms.

Section 8 – Third-Party Links

Certain content, products and services available through our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and are not responsible for any third-party materials, products or services.

To the extent permitted by law, we are not liable for any harm or damages related to the purchase or use of goods, services, resources or content, or any other transactions made in connection with third-party websites. Please review the third party's policies before engaging in any transaction. Complaints, claims, concerns or questions about third-party products should be directed to the third party.

Section 9 – User Comments, Feedback and Other Submissions

If, at our request or on your own initiative, you send us creative ideas, suggestions, proposals, plans, contest entries or other materials, whether online, by email, by mail or otherwise (together, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use those comments in any medium. We are under no obligation to (1) keep any comments confidential, (2) pay compensation for any comments, or (3) respond to any comments. This section does not apply to your personal information, which is handled under Section 10.

We may, but have no obligation to, monitor, edit or remove content that we determine in our discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights, and will not contain unlawful, abusive or obscene material or any computer virus or other malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

Section 10 – Personal Information

Your submission of personal information through our website or in our store is governed by our Privacy Policy. See Privacy Policy for what information we collect, how we use it and how to contact us about it. By using our website or making a purchase, you acknowledge that you have read the Privacy Policy. If you have questions about how we handle your personal information, please contact us using the details in Section 20.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, including after you have submitted your order. If we cancel an order because of an error, we will notify you and refund any amount you have paid for the cancelled portion of the order.

We have no obligation to update, amend or clarify information in the Service or on any related website, including pricing, except as required by law. No specified update or refresh date should be taken to indicate that all information in the Service has been modified or updated.

Section 12 – Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet; or (l) to use bots, scripts or other automated means to purchase products, including limited or allocated products. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

To the fullest extent permitted by applicable law, and except as expressly stated in these Terms or required by law:

• We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
• We do not warrant that the results obtained from using the service will be accurate or reliable.
• We may remove the service for indefinite periods or cancel it at any time.
• The service and all products and services delivered through the service are provided "as is" and "as available", without representations, warranties or conditions of any kind, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

To the fullest extent permitted by applicable law, Dark Crystal Cards, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors are not liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data or replacement costs, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the service or any products purchased through it, even if we have been advised of the possibility of such damages.

Your consumer rights. Nothing in these Terms removes, limits or excludes any rights, warranties, remedies or protections that you may have under applicable consumer-protection laws, including the Consumer Protection Act, 2002 (Ontario) and any other law that cannot be waived or limited by agreement. Where a jurisdiction does not allow the exclusion or limitation of certain warranties or liability, our liability is limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend and hold harmless Dark Crystal Cards and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any third-party claim or demand, including reasonable legal fees, arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be severed from these Terms. This will not affect the validity and enforceability of any remaining provisions.

Section 16 – Termination

The obligations and liabilities of the parties incurred before the termination date survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If we determine, acting reasonably, that you have failed, or we have reasonable grounds to suspect that you have failed, to comply with any provision of these Terms, we may terminate this agreement or deny you access to our Services (or any part of them). You will remain liable for all amounts due up to and including the date of termination.

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not waive that right or provision.

These Terms, together with any policies or operating rules we post on this site (such as our Privacy Policy and Returns Policy), form the entire agreement between you and us regarding your use of the Service. They supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, including any prior versions of the Terms. Nothing in this section limits any rights you have under applicable consumer-protection laws.

Section 18 – Governing Law

These Terms, and any separate agreements under which we provide you with Services, are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. This does not limit any rights you may have under mandatory consumer-protection laws that apply to you.

Section 19 – Changes to Terms of Service

You can review the most current version of these Terms at any time on this page, and the "Last Updated" date at the top shows when they were last revised.

We may update, change or replace any part of these Terms by posting the updated version on our website. Changes apply going forward from the "Last Updated" date and do not apply retroactively to orders placed before that date. We encourage you to check this page periodically. Your continued use of our website or Service after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the changes, you should stop using our website and Service.

Section 20 – Contact Information

Questions about these Terms of Service, our policies or your order may be sent to us at:

Dark Crystal Cards 19 Broadway St W, Unit 7, Paris, Ontario N3L 2S3, Canada Email: darkcrystalcards@gmail.com Phone: 226-493-0294 Store hours: Monday and Tuesday closed; Wednesday 12–8 pm; Thursday 12–6 pm; Friday 12–10 pm; Saturday 12–6 pm; Sunday 12–5 pm